Tame the ER Chaos — We’ve Got Your Back!

From contracts to CCMA, Optiworx360 turns labour law headaches into smooth, compliant workflows. Less stress, more success!

At Optiworx360, we empower businesses to navigate the complexities of South African labour law with confidence and compliance. Our Employee Relations division offers a proactive, legally sound approach to managing your workforce, reducing risk, and fostering constructive workplace relationships. Our services include:

We assist your business in aligning with the latest labour legislation, reducing your risk exposure through:

  • Comprehensive labour law compliance audits
  • Drafting, reviewing, and implementing legally compliant employment contracts tailored to your operational needs
  • Development and integration of workplace rules, policies, and procedures that reinforce fair labour practices

Discipline in the workplace must be procedurally fair and substantively sound. We support you by:

  • Chairing formal disciplinary hearings to ensure impartiality and legal compliance
  • Drafting written warnings, notices to attend hearings, and related disciplinary documentation
  • Guiding your team through consistent application of discipline in line with internal policies and labour law
  • Provision of Labour Law and Employee Relations Training to ensure internal compliance

We provide a structured framework to address underperformance, supporting both the employer and employee through:

  • Facilitation and/or chairing of poor performance interventions
  • Designing progressive performance improvement plans (PIPs)
  • Ensuring legal compliance in managing and documenting performance challenges

Build effective relationships with labour unions and worker representatives through:

  • Strategic facilitation of union recognition and engagement processes
  • Advising on and managing applications for organisational rights
  • Wage negotiation support to reach sustainable agreements
  • Drafting and implementation of collective agreements

Our team ensures fair, legally compliant restructuring and retrenchment processes, including:

  • Facilitating Section 189 consultations in accordance with the Labour Relations Act
  • Drafting all necessary documentation and communication required for workforce reductions or restructuring
  • Engagement with the CCMA when applying for section 189A consultations
  • Managing procedural risks and supporting post-restructuring reintegration

When disputes arise, we are with you every step of the way—whether at the CCMA, Bargaining Council, or Labour Court:

  • Pre-litigation consultation and preparation
  • Representation and advocacy during dispute resolution proceedings
  • Assistance with arbitration and conciliation matters
  • Drafting of relevant legal pleadings

We provide day-to-day strategic support on all aspects of workplace relations, including:

  • On-demand advice on disciplinary, grievance, and procedural matters
  • Guidance on best-practice approaches tailored to your industry and workforce dynamics

Handle incapacity matters with compassion and compliance:

  • Facilitating or chairing incapacity hearings (due to ill-health or injury)
  • Drafting of notices, outcome letters, and supporting documentation

We help you prepare for and respond effectively to protected and unprotected industrial action:

  • Drafting and implementing picketing rules in accordance with the LRA
  • Issuing ultimatums and notices in line with legal requirements
  • Negotiating with unions to minimise disruption and risk

Whether you’re sorting out policies or facing a strike, we’re just a call away.
Book your free online consultation — your future ER self will thank you!

Let’s Chat!